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Our CSR homeOUR BUSINESSES

Why is CSR important? Our Thoughts & Perspectives

Samsung C&T strives to demonstrate its dedication to CSR management to its stakeholders.

Understanding the various roles and responsibilities that society demands of a company is crucial to achieving sustainable growth. Furthermore, providing new products and services that solve pressing social issues is another way in which a company contributes to society.

Samsung C&T will continue to actively communicate with its stakeholders regarding various risks including rapidly-changing business environments and unbalanced societal development, such as slow growth and recessions, respectively. Through such measures, we wish to fulfill our social responsibilities as a corporate citizen by identifying our unique business role and participating in solving social problems.

CSR 경영 삼성물산 사회 경제 환경 CSR 경영 삼성물산 사회 경제 환경

CSR Strategy and Framework

CSR Operation System Upgrade

Today’s business paradigm incorporates corporate social responsibility as a key element of business. Accordingly, Samsung C&T has established a long-term roadmap to gradually upgrade its CSR operation system.

To this end, in October 2019, the company prepared reported plans for upgrading its CSR operation system to the Board of Directors, and later in February 2020, reported the 2020 CSR Plan with specific implementation items to the Governance Committee. In the second half of 2020, the company will re-establish its CSR execution system to reflect long-term plans for key areas such as labor/human rights, safety/environment, and co-prosperity.

대외 환경 변화, 중장기 로드맵, 20년 추진계획 대외 환경 변화, 중장기 로드맵, 20년 추진계획

Overhaul of consolidated CSR management system

Samsung C&T operates a system for consolidated management of non-financial performance. It recently reshuffled its CSR organizations and their roles/responsibilities—designating a corporate-level organization to manage the six key non-financial areas (labor/human rights, safety/environment, co-prosperity, compliance, information security, and social contribution) and organizations at each of the four business groups to oversee their respective CSR activities—to strengthen consolidated reporting and goal management across the entire company, all the way from the front lines of business to the Board of Directors.
The company also established processes for managing long-term and annual CSR performance to enable non-financial strategies and tasks to be reflected when establishing business strategy and management plans. This allows financial and non-financial performance to be managed as a whole, and for improvements to be sought with both areas in consideration.

Increased monitoring of non-financial performance

In February 2020, Samsung C&T merged its existing Governance and CSR committees and strengthened its role and status as a Board committee. The reorganized Governance Committee will regularly review the status of non-financial operations, with focus on long-terms strategy, risk management, etc.
In addition, the company plans to gather the opinions of a wide range of stakeholders and enhance the board’s non-financial expertise through operation of an external advisory board consisting of experts in each of the non-financial areas.

Strengthened internal/external communication

As stakeholders demand the disclosure of more information on non-financial performance, Samsung C&T continues to increase communication through a wide range of channels including the CSR Report and company website. Internally, the company exerts efforts to raise CSR awareness among employees through company broadcasts and training sessions.

Execution plan for six key non-financial areas

Samsung C&T designates six key non-financial areas for CSR for which it also establishes and executes the strategic directions and key tasks. In addition, the company’s four business groups each manage risks and seek business opportunities in their own select areas closely related to their core businesses.

Execution plan for six key non-financial areas
Field Background Strategic Direction Key Tasks
Labor/
Human Rights
Increased awareness of human rights, strengthened standards/regulations in Korea and abroad
  • Uphold social responsibility throughout entire business process
  • Strengthen disclosure of labor/human rights-related information
  • Strengthen labor/human rights risk evaluation and monitoring at operation sites and partner companies
  • Increase inspection of key operation sites and oversee implementation of corrective measures
  • Overhaul labor/human rights management system and strengthen information disclosure
  • Study trends of relevant standards/regulations and increase human rights training
Safety/
Environment
Strengthened safety/environmental regulations and spread of related initiatives
  • Create safe workplace for employees, partner companies, and customers
  • Minimize environmental impact throughout business process
  • Provide environmental value through products
  • Establish system for monitoring risk of disasters/severe accidents
  • Strengthen monitoring/pursue improvement of key environmental indicators
  • Assist in search/increase in portion of eco-friendly items
Co-Prosperity Company established system for mutual growth with partner companies
  • Evaluate and report responsible partnership activities to Board/committees
  • Strengthen collaboration on co-prosperity among business groups
  • Empower dedicated organization, achieve synergy through collaboration among business groups
  • Establish system for operating responsible partnership activities
  • Improve company ranking in co-prosperity indice
  • Strengthen compliance to subcontracting laws, minimize risk of violation
  • Operate/maintain system for evaluating CSR at partner companies
Compliance Increased demand from society to strengthen system for compliance monitoring
  • Consolidate compliance organizations of biz groups to ensure independent/efficient implementation of policies
  • Strengthen anti-corruption programs for improving business transparency
  • Consolidate biz groups compliance organizations to enhance execution ability and synergy
  • Improve internal process for sensing corruption risk
  • Strengthen anti-corruption training program and improve hot-line system
Information Security Rise in serious information security-related cases, e.g. leak of personal information, service shutdown
  • Protect personal and company information
  • Secure competitive advantage through enhancing security of products and services
  • Strengthen companywide information security system
  • Assist in implementing preventive measures and strengthening business competitiveness
  • Regularly review/improve status of compliance to relevant laws
Social Contribution Current CSR activities focused on “future generation, local community, and environment”
  • Focus corporate/group CSR programs on youth education
  • Enhance solidarity among business groups, increase scale of activities participated by all 4 business groups
  • Enhance quality of Junior C&T Academy program in 3rd year
  • Foster corporate-level social contribution programs participated by employees from all 4 business groups
  • Review performance/efficiency of CSR projects
  • Increase internal/external communication, encourage employee voluntary participation

Labor/Human Rights

Labor/Human Rights
Background
Increased awareness of human rights, strengthened standards/regulations in Korea and abroad
Strategic Direction
  • Uphold social responsibility throughout entire business process
  • Strengthen disclosure of labor/human rights-related information
Key Tasks
  • Strengthen labor/human rights risk evaluation and monitoring at operation sites and partner companies
  • Increase inspection of key operation sites and oversee implementation of corrective measures
  • Overhaul labor/human rights management system and strengthen information disclosure
  • Study trends of relevant standards/regulations and increase human rights training

Safety/Environment

Safety/Environment
Background
Strengthened safety/environmental regulations and spread of related initiatives
Strategic Direction
  • Create safe workplace for employees, partner companies, and customers
  • Minimize environmental impact throughout business process
  • Provide environmental value through products
Key Tasks
  • Establish system for monitoring risk of disasters/severe accidents
  • Strengthen monitoring/pursue improvement of key environmental indicators
  • Assist in search/increase in portion of eco-friendly items

Co-Prosperity

Co-Prosperity
Background
Company established system for mutual growth with partner companies
Strategic Direction
  • Evaluate and report responsible partnership activities to Board/committees
  • Strengthen collaboration on co-prosperity among business groups
  • Empower dedicated organization, achieve synergy through collaboration among business groups
Key Tasks
  • Establish system for operating responsible partnership activities
  • Improve company ranking in co-prosperity indice
  • Strengthen compliance to subcontracting laws, minimize risk of violation
  • Operate/maintain system for evaluating CSR at partner companies

Compliance

Compliance
Background
Increased demand from society to strengthen system for compliance monitoring
Strategic Direction
  • Consolidate compliance organizations of biz groups to ensure independent/efficient implementation of policies
  • Strengthen anti-corruption programs for improving business transparency
Key Tasks
  • Consolidate biz groups compliance organizations to enhance execution ability and synergy
  • Improve internal process for sensing corruption risk
  • Strengthen anti-corruption training program and improve hot-line system

Information Security

Information Security
Background
Rise in serious information security-related cases, e.g. leak of personal information, service shutdown
Strategic Direction
  • Protect personal and company information
  • Secure competitive advantage through enhancing security of products and services
Key Tasks
  • Strengthen companywide information security system
  • Assist in implementing preventive measures and strengthening business competitiveness
  • Regularly review/improve status of compliance to relevant laws

Social Contribution

Social Contribution
Background
Current CSR activities focused on “future generation, local community, and environment”
Strategic Direction
  • Focus corporate/group CSR programs on youth education
  • Enhance solidarity among business groups, increase scale of activities participated by all 4 business groups
Key Tasks
  • Enhance quality of Junior C&T Academy program in 3rd year
  • Foster corporate-level social contribution programs participated by employees from all 4 business groups
  • Review performance/efficiency of CSR projects
  • Increase internal/external communication, encourage employee voluntary participation

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